Privacy Policy

We are committed to ensuring that your privacy is protected. You can be assured that all information we keep on our database is treated in accordance with this policy.

We may change this policy from time to time by updating this page. You should check occasionally to ensure that you are happy with any changes.

We may collect the following information:

• contact information including name, address and email address;
• demographic information such as preferences and interests; and
• other information relevant to customer surveys and/or offers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• to deliver products you may order from us;
• from time to time, we may also use your information to contact you to resolve problems in relation to an order received from you;
• internal record keeping;
• to improve our products and services;
• we may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided (this service is voluntarily opted into and may be opted out of at any time); and
• we may use the information to customise the website according to your interests.

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties. You may choose to opt in or out of our personal newsletters at any time. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible and we will promptly rectify the problem.

We have a strict no spam policy. Please be assured that we will respect your right to a private email address by not sending you unsolicited emails. This means that, unlike many companies, we will not assume you wish to receive our newsletters — you will only receive them if you ask us to send them to you.